Career Opportunities at Pac Biz

Fulltime Copywriter
Junior Content Editor
Business Development (Sales)
Customer Support Representative
Technical Support Representative
Virtual Assistant
Management Positions
Business Development (Sales)

Position currently unavailable.

Skills and qualifications:

  • Excellent verbal and written communication skills
  • Proficient in MS Office and relevant software
  • Must have lead generation experience
  • Ability to multitask
  • Strong interpersonal skills
  • Excellent attendance
  • Must thrive in a TEAM environment
  • Flexible to work graveyard shift
  • Can start ASAP
  • Must have the core values of family, respect, teamwork, compassion, and personal growth

Core Duties and Responsibilities:

  • Process incoming leads of businesses interested in online support from Pac Biz
  • Schedule appointments with incoming leads
  • Conduct online zoom presentations with businesses to explain support options
  • Cultivate strong relationships with new clients
  • Maintain excellent relationship with existing clients
  • Coordinate and execute all business development activities in a timely manner
  • Document and close sales processes
  • Manage customer relationships
  • Provide overall support to the business development team
  • Work directly with Pac Biz US based owner
Customer Support Representative

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP

Core Duties and Responsibilities:

  • Manage incoming phone calls
  • Resolve customer complaints
  • Determine the most efficient and effective ways to answer a client’s or customer’s inquiries 
  • Provide introductory information to new customers
  • Escalate queries and concerns, as needed
  • Work with a team of CSRs and other departments to find appropriate solutions
Copywriter

Now Hiring!

Skills and qualifications:

  • Strong command of the English language
  • Experience with SEO concepts and social media marketing
  • Creativity, adaptability, and the ability to work collaboratively with a team
  • Proficiency with Google Docs
  • Available to work graveyard shifts

Core Duties and Responsibilities:

  • Write copy for social media platforms (Facebook, Twitter, Instagram, etc.)
  • Write copy for landing pages and blogs
  • Write copy for online ads, email blasts, and video posts
  • Edit and proof work to ensure high standards are met and tone is consistent across all content outputs
  • Stay up to date current on trends and competitors
Junior Content Editor

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • Patience and great attention to detail
  • Experience in SEO concepts and social media marketing (preferred)
  • Experience in writing, editing, and researching for digital or print media (preferred)
  • Creativity, adaptability, and the ability to work collaboratively with a team
  • Proficiency with Google Docs and willingness to learn other online applications
  • Available to work graveyard shifts Docs

Core Duties and Responsibilities:

  • Write / Improve web content including copy and graphics for social media platforms, landing pages, blogs, and ads.
  • Oversee and facilitate the scheduling and publishing of social media posts and blogs
  • Amend content based on requests and feedback
  • Stay up to date on current trends and competitors
Technical Support Representative

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP

Core Duties and Responsibilities:

  • Manage incoming phone calls
  • Resolve customer complaints
  • Determine the most efficient and effective ways to answer a client’s or customer’s inquiries 
  • Provide introductory information to new customers
  • Escalate queries and concerns, as needed
  • Work with a team of CSRs and other departments to find appropriate solutions
Virtual Assistant

Position currently unavailable.

Are you a Content Strategist? Are you an idea maker? A problem solver?

Do you like working in a fun environment that treats each other like family? How about collaborating with peers who thrive on respect, teamwork, compassion, and personal growth?

If this strikes your fancy, check out the details and join us!

Skills and qualifications:

  • Strong editorial skills & able to write compelling content
  • A lively personality is preferred
  • Detail-oriented
  • BPO experience is highly preferred
  • SEO experience is highly preferred
  • Someone who could delegate tasks
  • Familiar with Trello
  • Data entry and uploading
  • Scheduling meetings, finding webinars
  • Flexible to work the graveyard shift (GY)

Management Positions

Team Lead

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP
Quality Assurance

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP

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