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Career Opportunities at Pac Biz

Virtual Assistant
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Customer Support Representative
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Technical Support Representative
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Fulltime Copywriter
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Digital Marketing Specialist
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Junior Content Editor
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Management Positions
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Business Development (Sales)
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Virtual Assistant

Join Our Talent Pool

Are you a Content Strategist? Are you an idea maker? A problem solver?

Do you like working in a fun environment that treats each other like family? How about collaborating with peers who thrive on respect, teamwork, compassion, and personal growth?

If this strikes your fancy, check out the details and join us!

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Skills and qualifications:

  • Ability to manage a calendar and schedule appointments
  • Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Familiarity with social media platforms
    Familiarity with CRM tools
  • Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team messaging apps
  • Strong time management skills and the ability to multitask
  • Skilled in data entry
    Ability to work in a fast-paced environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
Business Development (Sales)

Position currently unavailable.

Skills and qualifications:

  • Excellent verbal and written communication skills
  • Proficient in MS Office and relevant software
  • Must have lead generation experience
  • Ability to multitask
  • Strong interpersonal skills
  • Excellent attendance
  • Must thrive in a TEAM environment
  • Flexible to work graveyard shift
  • Can start ASAP
  • Must have the core values of family, respect, teamwork, compassion, and personal growth

Core Duties and Responsibilities:

  • Process incoming leads of businesses interested in online support from Pac Biz
  • Schedule appointments with incoming leads
  • Conduct online zoom presentations with businesses to explain support options
  • Cultivate strong relationships with new clients
  • Maintain excellent relationship with existing clients
  • Coordinate and execute all business development activities in a timely manner
  • Document and close sales processes
  • Manage customer relationships
  • Provide overall support to the business development team
  • Work directly with Pac Biz US based owner
Join our talent pool
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Customer Support Representative

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP

Core Duties and Responsibilities:

  • Manage incoming phone calls
  • Resolve customer complaints
  • Determine the most efficient and effective ways to answer a client’s or customer’s inquiries 
  • Provide introductory information to new customers
  • Escalate queries and concerns, as needed
  • Work with a team of CSRs and other departments to find appropriate solutions
Join our talent pool
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Copywriter

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Skills and qualifications:

  • Strong command of the English language
  • Experience with SEO concepts and social media marketing
  • Creativity, adaptability, and the ability to work collaboratively with a team
  • Proficiency with Google Docs
  • Available to work graveyard shifts

Core Duties and Responsibilities:

  • Write copy for social media platforms (Facebook, Twitter, Instagram, etc.)
  • Write copy for landing pages and blogs
  • Write copy for online ads, email blasts, and video posts
  • Edit and proof work to ensure high standards are met and tone is consistent across all content outputs
  • Stay up to date current on trends and competitors
Join our talent pool
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Digital Marketing Specialist

Apply Now!

Skills and qualifications:

  • Great oral and written communication skills
  • Strong attention to detail
  • Creativity and eye for design (videos and images)
  • Has experience with Canva, Photoshop, or other graphic design applications
  • Shows high level of initiative and time management skills
  • Has an adaptable and teachable personality
  • Prior experience social media management, in content management systems (such as WordPress), scheduling softwares is a plus

Core Duties and Responsibilities:

  • Design graphics, choose photos for social media and blogs
  • Create simple social media videos
  • Update content platforms such as social media and client websites
  • Update, design web page layouts
  • Schedule content across all platforms
  • Addressing ad-hoc requests from clients
  • Assist the editor in choosing content and graphics to repurpose
  • E-commerce Catalog Management (Ecwid, Woocommerce)
  • Website integration
Join our talent pool
Apply Now
Junior Content Editor

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • Patience and great attention to detail
  • Experience in SEO concepts and social media marketing (preferred)
  • Experience in writing, editing, and researching for digital or print media (preferred)
  • Creativity, adaptability, and the ability to work collaboratively with a team
  • Proficiency with Google Docs and willingness to learn other online applications
  • Available to work graveyard shifts Docs

Core Duties and Responsibilities:

  • Write / Improve web content including copy and graphics for social media platforms, landing pages, blogs, and ads.
  • Oversee and facilitate the scheduling and publishing of social media posts and blogs
  • Amend content based on requests and feedback
  • Stay up to date on current trends and competitors
Join our talent pool
Apply Now
Technical Support Representative

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP

Core Duties and Responsibilities:

  • Manage incoming phone calls
  • Resolve customer complaints
  • Determine the most efficient and effective ways to answer a client’s or customer’s inquiries 
  • Provide introductory information to new customers
  • Escalate queries and concerns, as needed
  • Work with a team of CSRs and other departments to find appropriate solutions
Join our talent pool
Apply Now

Management Positions

Team Lead

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP
Quality Assurance

Position currently unavailable.

Skills and qualifications:

  • Strong command of the English language
  • At least ONE year of CSR experience
  • Excellent customer service skills
  • Excellent attendance
  • Ability to multitask
  • Must thrive in a TEAM environment
  • Must have the core values of family, respect, teamwork, compassion, and personal growth
  • Flexible to work graveyard shift
  • Can start ASAP
Join our talent pool
Apply Now

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