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E-commerce VA

We are actively recruiting for this role.
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Are you a detail-oriented multitasker with a passion for online retail? Pac Biz is expanding, and we’re looking for a skilled eCommerce Virtual Assistant to support our bustling digital storefronts. If you’re ready to bring your expertise to a dynamic team and thrive in a fast-paced environment, we want to hear from you!

 

Responsibilities:

  • Product Management: Oversee the daily upload and update of product listings, craft compelling product descriptions, and manage inventory levels.
  • Order Processing: Efficiently handle order entries and ensure a smooth tracking and fulfillment process while also managing returns and exchanges.
  • Customer Service Excellence: Be the friendly voice and problem-solver for customers, addressing inquiries and concerns with professionalism and care.
  • Digital Marketing Support: Contribute to email campaigns, engage with communities on social media, and help implement SEO strategies.
  • Data Mastery: Keep databases pristine with accurate data entry, and assist in generating insightful reports.
  • Administrative Acumen: Keep operations seamless with schedule management, report preparation, and routine administrative tasks.

 

Qualifications:

  • Experience as a virtual assistant in eCommerce settings.
  • Proficiency in eCommerce platforms (e.g., Shopify, Amazon, eBay) and basic SEO principles.
  • Excellent communication skills and a customer-focused approach.
  • A knack for organization and an eye for detail.
  • Ability to manage time efficiently and prioritize tasks.
  • Comfortable with technology and willing to learn new software.
  • A team player with a proactive mindset.

 

What Pac Biz Offers:

  • HMO Coverage: Your health matters to us, whether you’re probationary or a regular employee.
  • Overtime Pay: Earn an extra 30% for hours exceeding the standard 40-hour workweek.
  • Internet or Transportation Allowance: Depending on your work setup, we’ve got your connectivity or commute covered.
  • Night Differential: Receive a 20% differential for working the night shift (10 PM – 6 AM).
  • Leave Benefits: Up to 89% of your leaves are convertible to cash. Enjoy 12 Sick Leaves, 12 Vacation Leaves, and 3 Bereavement Leaves, along with Solo Parent, Maternity, and Paternity Leaves.
  • Guaranteed Annual Increase: Get a salary boost of 2% – 5% based on your performance.
  • Hybrid Work Setups: Qualified employees receive all they need for a seamless work-from-home experience.

 

Ready to join a team that values your well-being as much as your professional growth? Apply now and be part of the Pac Biz difference!

Applies to all Dumaguete-based (and surrounding municipalities) hires only. Remote hires may have a different set of benefits.

  • HMO Coverage

    Probationary and Regular Employees

  • Overtime Pay

    Overtime Pay 30% in excess of 40 hours per week

  • Internet OR Transportation Allowance

    Depending on your work setup, we will provide you with either internet or transportation allowance.

  • Night Differential

    20% Night Differential from 10 PM - 6 AM

  • Leave Benefits

    Leaves Up to 89% Convertible to cash. 12 Sick Leaves, 12 Vacation Leaves, 3 Bereavement Leaves, Solo parent leave, Maternity and Paternity Leave

  • Guaranteed Annual Increase

    2% - 5% of Basic Pay (Based on Performance)

  • Hybrid Work Setups

    Qualified employees are provided with basic equipment for work at home setups.

Others Benefits Include:
Wellness Subsidy, Perfect Attendance Incentives, Loyalty Award