A great place to work and grow.

We strive to give employees the best experience through career development, learning opportunities, great benefits, and a progressive work environment.


Employee Benefits

To do your best work, we understand that you have to feel your best.
We care about our team’s health and wellbeing, so we offer a wide range of benefits.

  • HMO Coverage

    Probationary and Regular Employees

  • Overtime Pay

    Overtime Pay 30% in excess of 40 hours per week

  • Health Protocols

    We have strict health protocols in place to protect our agents. Learn More.

  • Night Differential

    20% Night Differential from 10 PM - 6 AM

  • Leave Benefits

    Leaves Up to 89% Convertible to cash. 12 Sick Leaves, 12 Vacation Leaves and 3 Bereavement Leaves.

  • Guaranteed Annual Increase

    2% - 5% of Basic Pay (Based on Performance)

  • Work from Home

    Qualified agents are provided with basic equipment for work at home setups.

Applies to all Dumaguete-based (and surrounding municipalities) hires only. Remote hires may have a different set of benefits.

Take the first step to success today.

Pac Biz Health Protocols

Stay Safe at Work

Office Protocols

Due to the spike of cases in our city, we’d like to remind everyone of the minimum health protocols to be followed: 

  • Clean you hands as often as you can
  • When coughing or sneezing, please do not remove your mask, and cough or sneeze in your bent elbow. 
  • Avoid touching your eyes, nose, and mouth.
  • Limit the time spent in crowded places.
  • Avoid close contact to someone who is sick.
  • Clean and disinfect frequently touched objects and surfaces, like your desk. 

Reminders before entering the office:

  • Sign in and have your temperature checked at the entrance. 
  • Sanitize before and after touching doors and other surfaces. 
  • Wear your mask at all times. 
  • Observe physical distancing.


About Us

Why Work at Pac Biz?

Pac Biz aims to provide the best customer support to our clients around the world, treating their business needs as our own. Guided by our core values, we want to inspire a new generation of forward-thinking leaders and at the same time find ways to give back to the less fortunate.

Pac Biz Activities

Fun at Work

Before the pandemic, Pac Biz had a variety of events to help agents become more at home and engaged with co-workers. Now, we’ve taken this principle and created virtual spaces for meaningful activities. 

Pac Biz Resources

Jumpstart Your Career